Problem with making payment?

1.If I have not yet registered, how would I make payments?

Answer: If you have no registered account, click "Next" to proceed to payment. The bank card information you enter will need to be verified by the issuer before transaction can be completed. It's both easy and secure.

2.Why is installing ActiveX control necessary? ActiveX control wouldn’t download, what should I do?

Answer: Installing input control can ensure the security of the information you input, preventing passwords from being stolen; click the prompted link in the password entry box or here to download and install.

3.When making payment, what should I do when a "There is a problem with this website's security certificate!" warning appears?

Answer: You need to click here to reinstall secure browser root certificate. For detailed instructions click here to look in the help center. Browser root certificates can ensure the security of your web shopping environment, giving you a problem-free online payment experience with UnionPay.

To look up more issues, please click help center or contact online customer service